HotWins Cookie Policy

At HotWins, we use cookies and similar tracking technologies to make your time on our platform smoother, safer and more personalised. This Cookie Policy explains what cookies are, why HotWins Casino relies on them, and how you can manage your preferences. By continuing to browse HotWins Casino.com, you agree to our use of cookies as described below, unless you choose to disable them through your browser settings.

What Are Cookies?

Cookies are small text files that our website places on your computer, tablet or mobile device when you visit us. They allow HotWins Casino to recognise your device on return visits, remember your preferences, and understand how you interact with our games and services. We also use similar technologies, such as pixels, web beacons and local storage, to achieve comparable results.

Why We Use Cookies

We rely on cookies for several important reasons. Our goal is to give every player a seamless, secure and enjoyable experience whenever they visit HotWins Casino, whether they are browsing our slots collection, exploring the live casino, or checking their account balance.

• We use cookies to keep you logged in securely during your HotWins login session, so you don't have to re-enter your credentials on every page.
• We use cookies to remember your language, currency and regional preferences.
• We use cookies to analyse traffic patterns and understand which games and promotions attract the most interest.
• We use cookies to prevent fraud and protect your account from unauthorised access.
• We use cookies to deliver relevant marketing content, including information about our HotWins bonus offers and promotions.
• We use cookies to support the functionality of our HotWins app and mobile-responsive site.

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for our website to function correctly. Without them, core features such as account login, secure transactions, and navigation between pages would not work properly. We use essential cookies to authenticate your HotWins casino login, maintain your session while you play, and process deposits and withdrawals safely. You cannot opt out of essential cookies while using our services, as they are fundamental to how we operate.

Performance and Analytics Cookies

We use these cookies to collect information about how visitors use our platform, including which pages are visited most often and whether players encounter errors. This data is aggregated and anonymous, and it helps us improve our website structure, loading speed, and overall usability. For example, analytics cookies help us understand how players search for a HotWins casino review or browse our game library before registering.

Functionality Cookies

Functionality cookies allow us to remember choices you make, such as your preferred language from our Help Centre options (English, Finnish, French, Japanese or Spanish), your display settings, or whether you have already seen certain pop-ups. These cookies make your return visits to HotWins more convenient and tailored to you.

Advertising and Targeting Cookies

We use these cookies, along with our marketing partners, to show you advertisements that are relevant to your interests. This may include information about our latest HotWins bonus code offers, free spins promotions, or reminders about your HotWins no deposit bonus eligibility. These cookies also help us measure the effectiveness of our advertising campaigns and avoid showing you repetitive ads.

Third-Party Cookies

Some cookies on our site are placed by trusted third parties, including payment processors, analytics providers, and affiliate partners. Babaloo Limited, which processes many of our transactions, and other service providers may also set their own cookies when you interact with payment forms or promotional links. We do not control these third-party cookies directly, and we encourage you to review the relevant third party's own cookie policy for further details.

Cookies and Your HotWins Account

When you register or complete your HotWins login, cookies help us verify your identity, remember your session, and ensure your account remains secure throughout your visit. This is particularly important given our responsibilities under our Malta Gaming Authority licence (MGA/B2C/231/2012) and our UK Gambling Commission account. Cookies also support age verification processes and help us detect unusual account activity, which protects both you and our platform from fraudulent behaviour.

How Long Do Cookies Last?

Cookies used by HotWins Casino fall into two categories based on duration:

• Session cookies – these are temporary and are deleted automatically once you close your browser. We use them primarily to maintain your login state and cart-like functions during a single visit.
• Persistent cookies – these remain on your device for a set period, ranging from a few days to several months, unless you delete them manually. We use persistent cookies to remember your preferences across multiple visits, such as your chosen currency or whether you have opted into marketing communications.

Managing Your Cookie Preferences

You have full control over whether you accept or reject cookies. Most browsers allow you to manage cookie settings through their preferences menu, where you can block all cookies, delete existing ones, or receive alerts before a new cookie is stored. Please note that disabling essential cookies may affect your ability to use certain features of our website, including account login, deposits, and withdrawal requests.

To adjust your settings, we recommend consulting your browser's help documentation, as the exact steps vary depending on whether you use Chrome, Firefox, Safari or another browser. If you access HotWins through our mobile app, you can also manage tracking permissions through your device's privacy settings.

Cookies and Marketing Communications

We may use cookies in combination with the information you provide during registration to send you tailored offers, including updates about our HotWins free spins promotions or new game releases. If you would prefer not to receive marketing cookies, you can adjust your consent preferences at any time through our cookie banner or by contacting our support team directly.

Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our own business practices. Any changes will be posted on this page, and we encourage you to review it regularly. Your continued use of HotWins Casino after changes are published constitutes acceptance of the revised policy.

Contact Us

If you have questions about how we use cookies, or if you need assistance managing your preferences, our support team is available around the clock via LiveChat, email, or our contact form. You can also reach us directly at customersupport@instantgamesupport.com. We are committed to transparency and are happy to explain any aspect of our data collection practices, including those related to your HotWins casino login, deposits, or withdrawal history.